1. How long does shipping take?

Standard shipping takes 10-12 working days from the date we receive your frames.

2. Do you offer expedited shipping?

At the moment, we only offer standard shipping. We are working on adding expedited shipping options in the future.

3. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.

4. Do you ship internationally?

Currently, we only ship within Australia. We do not offer international shipping.

5. What happens if my order is lost or damaged during shipping?

In the rare event that your order is lost or damaged during shipping, please contact our customer support team at info@lenswap.com.au or call us at 0390286800. We will work with you to resolve the issue and ensure your satisfaction.